Join us at Rentokil Boecker as a Sales Support Specialist and contribute to our mission of delivering exceptional customer experiences. This role is key in assisting our sales team and ensuring a seamless flow of communication between our customers and our internal departments.
Your Responsibilities:
- Provide comprehensive administrative support to the sales team to boost productivity and efficiency.
- Assist in compiling and sending out sales proposals, quotes, and contract details accurately.
- Respond promptly to customer inquiries, ensuring their needs are met and concerns are resolved.
- Maintain accurate sales records and track sales activities in our CRM system.
- Collaborate with other departments to address customer issues and improve service delivery.
- Analyze sales data and generate reports to assist in strategic planning and target achievement.
- Continuously seek ways to improve sales support processes and customer interactions.
Requirements
Qualifications:
- Previous experience in sales support or an administrative role is highly advantageous.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
- Excellent communication skills, both written and verbal, with a commitment to outstanding customer service.
- Strong organizational skills with the capability to manage multiple tasks and prioritize effectively.
- Detail-oriented mindset with a focus on accuracy in all tasks.
- A proactive attitude with the ability to work independently and as part of a team.
Key Competencies:
- Team Player: Collaborates effectively to achieve collective goals.
- Customer Orientation: A strong commitment to understanding and meeting customer needs.
- Analytical Thinking: Capable of interpreting sales data for improved decision-making.
- Flexibility: Open to adapting processes and methods as business needs change.
